Delivery 物流配送

It will take 1-2 working days to process your order. If you have any enquiries please email to seewooexpress@seewoo.co.uk with your order number. 顾客下单后将在1-2个工作日内发货,若有疑问请随时联系我们,谢谢您的理解。

SeeWoo Express work with DPD to provide delivery service for England, Scotland & Wales excluding Scottish Highlands and Islands.

泗和优选与DPD物流公司合作,处理运送英格兰, 苏格兰及威尔士地区网上订单。

Please note: We do not deliver to Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

    Standard Delivery – £5.99 (0 - 30kg)

    • £5.99 delivery charge, next working day delivery after order dispatch through DPD
    • £5.99运费,订单发货后 DPD 送货1个工作日到货

    Heavy Parcels 超重包裹收费如下:

    • 30kg - 60kg £9.99
    • 60kg - 90kg £13.99
    • 90kg - 120kg £16.99
    • 1/4 Pallet (120kg - 250kg) £32
    • 1/2 Pallet (250kg - 500kg) £38
    • Full Pallet (500kg - 1250kg) £45

      Order Tracking 订单查询

      Please track your order through DPD tracking page: 请登陆以下链接查询物流信息。

      https://www.dpd.co.uk/content/products_services/followmyparcel.jsp

      Product Return

      SeeWoo Express has a 7 day returns window in accordance to the UK Distance Selling Regulations. All items being returned will be at your own expense unless faulty or sent in error. This return window excludes perishable (fresh and frozen) items.

      If, for any reason, you wish to return/refund any items, please contact us via email seewooexpress@seewoo.co.uk, we will reply in 2 working days regarding the process of return and refund. 

      We are happy to process returns beyond the 7 days if:

      • A product was found to be faulty or damaged.
      • A product was sent in error.

      Please contact us via email seewooexpress@seewoo.co.uk, we will reply in 2 working days regarding the process of return and refund.