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Delivery

We aim to despatch all orders within 1-3 full working days from the date the order was placed – bank holidays are excluded.

Delivery times will vary and depend on the delivery address. Please ensure the address is correct at time of order as we may not be able to amend the information once the order leaves our warehouse.

All orders will be despatched on the same day if the orders are received before 1pm (Monday – Friday). If orders are received after, it will be despatched on the next working day.

Delivery Area:

SeeWoo Express work with UPS to provide a delivery service for England, Scotland, and Wales, excluding Scottish Highlands and Channel Islands.

Please note, we currently do not delivery to the following regions and postcodes:

AB36-38,  AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

Regions: Channel Islands, Northern Ireland, the Isle of Man, and the Isles of Scilly.

Delivery Charges:

Standard delivery:

  • £3.99 (0 – 20.99kg)

Heavy Parcels:

  • 21kg – 30.99 kg £5.99
  • 31kg - 60kg £9.99

  • Free Delivery over £70.00

Get a free standard delivery with UPS to England, Wales, and parts of Scotland when you place an order over £70.00 (frozen items are excluded).

Orders must have at least £70.00 worth of items to be eligible for free delivery.

This offer can be used in conjunction with offers and promotional codes, however, the £70.00 minimum spend must be met after the offers and promotional codes.

Order Tracking:

All orders are sent using UPS. An automated email will be sent by UPS once your order is despatched, once your order has been despatched, please use the tracking link provided or use the following link and enter your dedicated tracking number:

https://www.ups.com/gb/en/services/tracking/information.page

It is the customer’s responsibility to ensure a nominated person/s is available during the delivery, SeeWoo Express accepts no responsibility if a delivery is missed. If you are unavailable, please use the dedicated link to redirect your parcel.

Delays:

UPS will provide regular updates to the buyer’s nominated email address.

If there are delays involving weather conditions, road conditions, scheduling issues, or closure of any UPS Access Points, please contact UPS directly as we won’t be able to provide the information.