FAQs

Q: Do you provide delivery service? 

Yes! We provide delivery service for most ambient products. Place your order online and we will deliver to your door. Please see our Delivery Policy for more details.

Q: I live near your store, can I pre-order and pick in your store? 

Yes! Please add the products you want into the cart and choose "pick in store" when check out. You will be able to select the pick up date, time and location. 

Q: Can you deliver fresh and frozen products? 

Sorry, the fresh and frozen products delivery service is only eligible for click and collect only. Please order online and choose the pickup time slot to collect in store. 

Q: What are your stores opening hours? 

GREENWICH CASH & CARRY, Furlong House, Horn Lane, Greenwich, London, SE10 0RT

Monday-Saturday: 8am-5pm
Sunday: 11am - 5pm

GLASGOW CASH & CARRY, The Point, Units 2-3, 29 Saracen Street, Hamilton Hill, Glasgow, G22 5HT

Monday-Sunday:9:30am - 6pm

Q: I can see some products in store but can't find them online. 

Please email us seewooexpress@seewoo.co.uk with the details of the product you would like to purchase and we will check if we have it in stock. 

Q: Which payment method do you accept? 

We currently accept VISA, MasterCard, American Express, ApplePay.

Q: Do you accept Alipay and Wechat Payment? 

Sorry we currently do not accept Alipay and Wechat Payment. 

Q: How can I contact your customer service team? 

Please email us via seewooexpress@seewoo.co.uk or fill the Contact Form, and we will get back to you in 2 working days. 

Q: Do you have physical store? 

We have two Cash & Carry supermarkets in Greenwich, London and Glasgow.

GREENWICH CASH & CARRY, Furlong House, Horn Lane, Greenwich, London, SE10 0RT

Monday-Saturday: 8am-5pm

Sunday: 11am - 5pm

GLASGOW CASH & CARRY, The Point, Units 2-3, 29 Saracen Street, Hamilton Hill, Glasgow, G22 5HT

Monday-Sunday:9:30am - 6pm